When do I need to update my order?

The cut-off for updates is three days before your delivery date. For example, if your delivery is Thursday, the cutoff to update your order is Monday night at midnight. If you make an update to your order after the cut-off time, the website will automatically move your order to the following week for scheduled delivery.

How do I change my basket?

You can find a pending order (one that has not been delivered) in your ‘My Account' page. You may click on this pending order and update its contents as long as your order cutoff has not passed (3 days prior to delivery). Any future delivery can also be edited by selecting the basket from the drop-down menu and editing its contents.

What if I did not update my order on-line?

Your previous order will continue to arrive according to your delivery schedule. You can log on at anytime to update or change your current delivery schedule.

What if I need to reset my password?

If you enter an invalid username/password combo, a link to reset your password should appear on the screen along with a link to request your username. If they do not appear, please click on the 'Contact Us' page and send us an email or just call.

How do I put my orders on temporary hold?

Just click on your 'Delivery Schedule' from your 'My Accounts' page. You will see a list of the next 8 weeks and your scheduled delivery days. Just unclick any week to place your order on hold for that week. If you need to place your account on hold for more than 8 weeks, please call us. You will need to create a basket before you can access your Delivery Schedule. Just click on 'My Basket' in the upper left corner to get started.

What produce is out of season on the web site?

We try to update our produce list as often as we can. What you see on the web site is what we plan to have available. Occasionally, we discover at the last minute that the vendor/farmer does not have the item or the quality is questionable. Then we try to substitute with another produce item of equivalent value. If there are any items you wish to never receive or would always prefer to receive, please mention them in the comments box.

Is the web site secure?

Yes, the web site uses a secure server and any personal information is encrypted to protect you. There should be pop-up window that informs you when are moving from a secured or unsecured connection. Your credit card information is not stored on the site and is entrusted by the Trust Commerce Citadel . Trust Commerce is VISA CISP compliant and strictly follows industry standard best practices.

Can I pay by COD?

We do accept checks and cash upon delivery. Under Payment Info, just select COD from the drop-down menu. Most customers find credit card easier, however, and our payment security system is the best available.